Privacy Policy

Collection of Your Personal Data

We will collect your personally identifiable information (including but not limited to your name, title, geographical location, email address, and contact details) via our website, LinkedIn lead-gen forms on our company and affiliate pages, and at our off site and on site events for marketing purposes. This statement does not cover other processing (including but not limited to customer support, delivery, ordering and billing information, patient (health) data, genetic information, recruiting, or the Xcelom Member program), which are governed by their respective notices. Such data helps us provide you with business-related items (including marketing, internal research, etc.).
Providing personal data is voluntary. If you fail to provide the required information or provide incomplete information, we may not be able to process your application or provide you with information. If you submit data on behalf of a third party, we will assume that you have obtained the third party's consent to disclose such data for the purposes stated above.

Use of Your Personal Data

By providing us with your personal data, you agree to the terms and conditions related to the collection, use, transfer, storage, and processing of your personal data. Your personal data will be retained and used for purposes as announced in this statement or as required by law:
●    To provide you with service and product information, send invitations, and contact you regarding general inquiries;
●    To process your registrations and applications;
●    To provide you with our latest news, promotions, and marketing messages;
●    To better understand market statistics, conduct internal research and analysis, and enable us to provide you with suitable promotions, gifts, content, products, and services, as well as improve our website, products, and services; and
●    To promote, improve, and expand the services, facilities, and products of our affiliates and/or associated companies (e.g., product information, seminars, promotional activities, etc.).
We may contract by mail, phone, or email. Where appropriate and necessary, we will seek your consent when collecting your data or provide you with the option to opt out of receiving marketing materials. You may contact us using the methods below to opt out of such communications. Please note that if you choose to stop receiving marketing communications, you will still receive administrative emails, follow-up messages regarding inquiries, and updates for services and products in use or on order.

Disclosure of Data

We may disclose your personal data to affiliates and/or associated companies of Xcelom, as well as any authorized third-party vendors (including but not limited to suppliers providing mailing, delivery, call centers, telecommunications companies, etc.). As such, we may transfer your personal data internationally to countries outside Hong Kong or allow it to be held or accessed outside Hong Kong. Since we cannot control the actions of any third parties, please note that the privacy protections outlined in this statement do not apply to any data disclosed to third parties under this statement. If you do not wish for us to disclose your data to any third party, please email us with your name, mobile phone number, and other details.

Security

The personal data you provide to us will be securely stored, accessible only to authorized personnel. We will make reasonable commercial efforts to maintain appropriate security measures and monitoring procedures to protect your personal data and prevent unauthorized or accidental processing, deletion, loss, or use of such data.

Access and Update of Personal Data

Xcelom Limited and its websites will keep your personal data confidential in accordance with this Personal Information Collection Statement. You have the right to access, correct, or update any personal data we hold about you under the Personal Data (Privacy) Ordinance. If you wish to exercise any of these rights, please email marketing@xcelom.com for assistance.